STI Innsbruck is a research group at the University of Innsbruck engaged in research and development to bring information and communication technologies of the future into today's world.

Elfi Furtmueller

DDr.
Elfi
Furtmueller

University of Innsbruck
Technikerstraße 21a
Innsbruck, Austria

Phone: 
+43 512 507 53702
Email: 

Recent publications and presentations (2010-2015)

 

  • Bondarouk, T., Parry, E., & Furtmueller, E. (in press). “Electronic HRM: Four decades of research on adoption and consequences”, The International Journal of Human Resource Management.
  • Furtmueller, E. “Experimental designs for NDE research”, Workshop, Experiencer Lounge, IANDS, Orlando, USA July 28-31, 2016.
  • Tate, M., Furtmueller, E., Evermann, J. & Bandara, W. "The Literature Review in Information Systems," Communications of the Association for Information Systems", 2015, Vol. 37, article 8.
  • Bandara, W., Furtmueller, E., Gorbacheva, E., Miskon, S.  & Beekhuyzen, J. "Achieving Rigour in Literature Reviews: Insights from Qualitative Data Analysis and Tool-support", Communications of the Association for Information Systems, 2015, Vol. 37, article 5.
  • Furtmueller, E. "Literature Reviewing Methods in Information Systems", Research Colloquium, University of Regensburg, Germany, Oct 12, 2015.
  • Hofer, K.M., Furtmueller, E. & Graf, N. “Female business travelers’ unsatisfied wish-list? An empirical study of the contemporary hotel industry”, Academy of International Business (AIB), Bengaluru, India, June 27-30, 2015.
  • Hofer, K.M., Furtmueller, E. & Graf, N. “Creating Service value for female business travelers”, 14th International Research Symposium on Service Excellence in Management, (QUIS), Shanghai, China, June 18-21, 2015.
  • Furtmueller, E., Tate, M., Wilderom, C. Wolfswinkel, J. Wiener, M. Schryen, G. &  Mueller, R.M. Literature Review Workshop and Panel, “Systematize your literature review, and the next one becomes a piece of cake!”, European Conference on Information Systems, University of Münster, Germany, May, 26, 2015.
  • Furtmueller E. “How do we know that we know about a topic? Literature Reviews = ~ < Knowledge Repertoires?”, Research Seminar, University of Innsbruck, Austria, April 8, 2015.
  • Paagman, A. Tate, M., Furtmueller, E. & de Bloom, J. “An integrative literature review and empirical validation of motives for introducing shared services in government organizations”, International Journal of Information Management, 2014, 35: 110-123.
  • Karssiens, A., van der Linden, C., Wilderom, C. & Furtmueller, E. “Embodied Mind Knowledge in Leadership Practice: Creating Space in Patterned Thoughts and Behaviors”, Journal of Management Inquiry, 2014, 23:231-241.
  • Furtmueller E. “Challenges in synthesizing digital services research and the value of using a grounded theory lens” Workshop on Grounded Theory Research, International Conference on Information Systems, University of Auckland Business School, New Zealand, Dec 17, 2014.
  • Furtmueller E. & Tate, M. “What is the unique contribution of Information Systems Scholars to Services Research?” AIS SIG Services Workshop, International Conference on Information Systems, University of Auckland Business School, New Zealand, Dec 14, 2014.
  • Furtmueller E. Junior Faculty Consortium, International Conference on Information Systems, University of Auckland Business School, New Zealand, Dec 14, 2014.
  • Furtmueller, E. “Rigorously reviewing, analysing and integrating research literature”, Research Seminar, University of Waikato, Department of Management Systems, New Zealand, Dec 12, 2014.
  • Tate, M, Furtmueller, E. & Win, K.T. “Beyond synthesis: Contemporary and innovative approaches for analysing and presenting research literature”, Australasian Conference on Information Systems, Aukland University of Technology, New Zealand, Dec 8-10, 2014.
  • Tate, M. & Furtmueller, E.  Reconceptualizing and theorizing about digital consumer services: A critical review”, Advances in Consumer Research, Vol. 40. Association of Consumer Research, Oct 23-26, 2014, Baltimore, USA.
  • Tate, M. & Furtmueller, E. An Inductive Approach to Reconceptualizing and Theorizing about Digital Services. Lecture Notes in Business Information Processing (LNBIP) Springer, Vol. XX, 2014, in Hepp, Martin; Hoffner, Yigal (Eds.): Proceedings of the 15th International Conference on Electronic Commerce and Web Technologies. (EC-Web 2014), Sep 1-5 2014, LMU Ludwig-Maximilians-University, Munich, Germany.
  • Tate, M., Furtmueller, E. Gable, G. &  Hongzhi, G. "Reconceptualizing digital service quality: A call-to-action research approach" Proceedings of the Pacific Asian Conference on Information Systems, June 24-28, 2014, Chengdu, China.
  • Furtmueller, E., & Hofer, K. “Standardizing versus customizing service encounters: A graphical representation of life cycle models”, American Marketing Association Proceedings, International Service Research Conference, June 13-15, 2014, University of Macedonia, Thessaloniki, Greece.
  • Furtmueller, E. Qualitative Research Methods Workshop, University of Twente, the Netherlands, June 12, 2014.
  • Furtmueller, E. Transformation of commerce to e-commerce, University of Twente, the Netherlands, June 10, 2014.
  • Furtmueller, E. Semantic Technology Meets Practice – Designing Sustainable Business Models, University of Innsbruck, Austria, April 9, 2014.
  • Tate, M., Furtmueller, E. & Wilderom, C. “Localizing versus standardizing electronic human resource management: Complexities and tensions between HRM and IT departments”, European Journal of International Management, 2013, 7(4): 413-431.
  • Wolfswinkel, J., Furtmueller, E. & Wilderom, C. “Using grounded theory as a method for rigorously reviewing literature”, European Journal of Information Systems, 2013, 22: 45-55.
  • Furtmueller, E. “Current trends in employee recruitment using the Internet”, International Conference on Software Business, University of Potsdam, June 11-14, 2013, Lecture Notes in Business Information Processing, 150: 73-78. Springer.
  • Tate, M. & Furtmueller, E. “Sustainable Business Models for Services Using Semantic Web Components: Insights from the Field.”, International Conference on Software Business, University of Potsdam, June 11-14, 2013, Lecture Notes in Business Information Processing, 150: 26-30, Springer.
  • Paagman, A. Tate, M. & Furtmueller, E. “An integrative literature review and empirical validation of motives for introducing shared services in government organizations”, Proceedings of the European Conference on Information Systems, June 5-8, 2013, Utrecht, The Netherlands.
  • Tate, M., Furtmueller, E. Evermann, J. & Bandara, W. “Building up or Piling Up: The Literature Review in Information Systems Research” Workshop, European Conference on Information Systems, June 5-8, 2013, Utrecht, The Netherlands.
  • Furtmueller, E. & Ehrenhard, M. “My organization does not care about anything other than making money: A roadmap toward sustainable financial organizations”, International Network of Business and Management Journals, Technical University of Lisbon, Portugal, June 17-19, 2013.
  • Furtmueller, E. Using the Internet to do business better and faster, University of Twente, the Netherlands, June 7, 2013.
  • Paagman, A. Furtmueller, E. & Tate, M. “Only for the Money? Why do public sector organizations introduce shared services?” European Academy of Management, June 26-29, 2013, Istanbul, Turkey.
  • Furtmueller, E. & Ehrenhard, M. “At the forefront of the meltdown: How the finance sector taught us the wrong lessons about employee incentive schemes”, European Academy of Management, June 26-29, 2013, Istanbul, Turkey.
  • Tate, M., Furtmueller, E. & Wilderom, C. “The complexities of implementing global HRM systems: A case study on the subsidiary perspective”, Academy of Management Proceedings, Orlando, USA, Aug 9-13, 2013.
  • Tate, M. & Furtmueller, E. 2012. “Service Development as Action Design Research: Reporting on a servitized e-recruiting portal”, SIGSVC Workshop, International Conference on Information Systems, December 15-19, 2012, Orlando, Florida, USA.
  • Furtmueller, E. & Tate, M. “Technology as a service in global talent recruitment”, Academy of Management Meetings, Boston, USA, Aug 3-7, 2012.
  • Bondarouk, T. & Furtmueller, E. “Electronic Human Resource Management: Four Decades of Empirical Evidence”, Academy of Management Proceedings, Best Paper Proceedings in the Human Resource Management Division, Boston, USA, Aug 3-7, 2012.
  • Furtmueller, E. “Digital resumes for recruitment and selection:  e-HRM's achilles heel”, Academy of Management Meetings, Boston, USA, Aug 3-7, 2012.
  • Furtmueller, E., Wilderom, C. & van Dick, R. “Sustainable e-Recruiting portals”, In Human interaction with technology for working, communicating and learning: Advancements (66-86). (Ed). Mesquita, A., Information Science Reference: Hershey, PA, 2012.
  • Furtmueller, E. “Using Technology for Global Talent Recruitment: why HR/OB scholars need IS knowledge?”, Dissertation, University of Twente, the Netherlands, 2012.
  • Bondarouk, T. & Furtmueller, E. “E-HRM Promises and Empirical Findings: Four Decades of Research”, Keynote Presentation, International HRM Conference: Innovation, Creativity and e-HRM, Nottingham Business School, UK, March 28-29, 2012.
  • Furtmueller, E. How to systematically review literature? Victoria University of Wellington, New Zealand, Feb 15, 2012.
  • Wolfswinkel, J., Furtmueller, E., Wilderom C. & Tate. M. “How to rigorously review literature using Grounded Theory”, International Conference of Information Systems, AIS Special Interest Group on Grounded Theory Methodology, Shanghai, China, Dec 4-7, 2011.
  • Furtmueller, E. Wilderom, C. & Tate, M. “Managing recruitment and selection in the digital age: e-HRM and resumes”, Human Systems Management, 2011, 30(4): 243-259.
  • Furtmueller, E., van Dick, R. & Wilderom, C. “Service behaviour of highly committed financial consultants”, Journal of Service Management, 2011, 22(3): 317-343.
  • Furtmueller. E., Wilderom C. & Rao, P. “Young IT professionals preferred recruiting modes in the contemporary economy”, European Journal of Management, 2011, 11(1):1-19.
  • Furtmueller. E., van Dick, R. & Wilderom, C. “On the illusion of organizational commitment among finance professionals”, Team Performance Management, 2011, 17, 5(6): 255-278.
  • Furtmueller, E., Wilderom, C. & Tate, M. “Recruiters and the dilemma of finding the right match in our flat world”, Academy of Management Meetings, San Antonio, USA, Aug 12-16, 2011.
  • Furtmueller. E. Rao, P. & Wilderom C. “Traditional versus web 2.0 recruiting practices”, International Academy of Business and Economics, Barcelona, Spain, June 3-5, 2011.
  • Furtmueller, E., van Dick, R. & Wilderom, C. “Professionals’ Balancing of Customer and Firm Interests: On Finance Professionals’ Foci of Commitment”, in Talent Management of Knowledge Employees: Embracing Non-traditional Workforce163-179, (Ed). V. Vaiman, Palgrave Macmillan: UK, 2010.
  • Furtmueller, E., Wilderom, C. & van Dick, R. “Sustainable e-Recruiting portals: How to motivate applicants to stay connected throughout their careers?”, International Journal of Technology and Human Interaction, 2010, 6(3): 1-20.
  • Furtmueller, E., Wilderom, C. & Mueller, R. “Online Resumes: Optimizing Design to Service Recruiters”, Proceedings of the European Conference on Information Systems, June 7-9, 2010, Pretoria, South Africa.
  • Wolfswinkel, J., Furtmueller, E. & Wilderom, C. “Reflecting on e-Recruiting Research Using Grounded Theory”, Proceedings of the European Conference on Information Systems, June 7-9, 2010, Pretoria, South Africa.

Current research projects

Austrian Science Fund (2015-2018)
An Inductive Approach to Theorizing about Digital Services, Quality Factors and Service Contexts
Domain: Services Research, Digital Services

Austrian Science Fund  (2012-2015)
Applicant commitment to online career services
Internet Services and Business, Electronic Human Resource Management

 

Research interests

  • Internet services & information systems
  • e-commerce, e-learning, e-recruiting
  • e-services quality, e-service management
  • Service (re)design requirements
  • Research methods (pedagogics)
 

Referee for international peer-reviewed journals

Communications of the Association for Information Systems
European Journal of Information Systems
International Journal of Information Management
Journal of Electronic Commerce Research
Journal of Service Management
Journal of Management Information Systems
Journal of Organizational Change Management
British Journal of Management
International Journal of Human Resource Management
Creativity and Innovation Management, Personnel Review
International Journal of Management Practice
Journal of Management Development
 
 
Referee for conferences
 
International Conference on Information Systems
European Conference on Information Systems
Pacific Asia Conference of Information Systems
Australasian Conference on Information Systems
International Conference on Enterprise Information Systems
Association of Internet Researcher
Academy of Management
European Academy of Management
Tourism Students Conference
 
 
Teaching
  • Foundations of e-Commerce & Social Media
  • Foundation of Information Systems
  • Internet Business
  • Managing Service Organizations
  • Master class Service Management
  • Master class Information Management
  • Research Design and Methods
  • Introduction to Human Resource Management
  • Research paper development
  • Business Model Design for Internet start-up’s
 
 
Bachelor, Master and Ph.D supervision
Supervised more than 40 Bachelor/Master students and several Ph.D students in Business
Administration, Information Systems and Computer Science.
 
 
New student projects
  • Future of Higher Education Institutes (HEI’s)
  • Innovation in Online Education Services
  • e-Learning, Distance-Learning, Blended Learning
  • Digitalizing teaching, requirements, challenges, advantages
  • New Business Models for HEI’s
 
 
e-Learning research questions
  • How do digital educational developments impact the future of Higher Education?
  • What are key challenges in digitalizing education?
  • Higher Education and e-Learning in different countries?
  • What is the student and teacher perspective on digital education?
  • How safe are teaching jobs in the future if lecturers accept to get digitalized?
  • Should Higher Education Institutes in the process of organizational change rather involve external lecturers or motivate internal lecturers to record their courses?
  • How does digitalization impact organizational climate in „innovative“ HEI’s?
  • What are scalable business models for MOOC‘s and other types of digital education?
  • If teaching materials such as books are replaced by digital means, what does that imply for the role of publishers of teaching materials?
  • Will teachers be able to develop materials themselves and what the incentives to do so?
  • What study subjects are more suitable for digitalization than others? Why?
  • What are HEI’s key customer groups for online education programs?
  • What are the motives, reasons and incentives to enroll in distance-education programs?
  • How can HEI’s motivate distance-learning students to participate, engage, share and discuss using online teaching environments?
  • What technologies can instructors use in teaching and learning in the future?
  • What are characteristics of effective e-Learning environments?
  • What are the recent trends, advantages and challenges is using social media for teaching?
 
 

Current teaching
www.wirtschaftsakademie-wien.at/

www.akademischer-immobilienmanager.at

www.akademischer-immobilienmakler.at

www.mba-studium.at